We created this policy to demonstrate our firm commitment to ensuring your privacy. That's why, when you visit our web site, we help you maintain control over your personal data on the Internet. If any of your concerns regarding privacy are not addressed here, you can Contact Us with any additional questions. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site. What information do we collect and how is it used? Order Processing When you place an order with us, we need to know your name, mailing address, email address, credit card number, and expiration date in order to process your order and communicate with you regarding the status of your order. We may also use this information to notify you of special offers that we think may be of interest to you.  With your permission, we may also use this information periodically to send you information about our company, either by email or standard mail. This may include announcements about new features at our site or special offers that we think may be of interest to you. What about cookies and other types of tags? "Cookies" are very small pieces of identification that your browser will place on your computer's hard drive. Cookies from the Positively Awarding Web site are used to maintain your shopping cart and assist with the order process. We use cookies only to ensure security. We do not store any personal information as a part of the cookie. Credit Card Information Although Positively Awarding does not maintain credit card number as a part of the customer profile, we do keep a record of the credit card number used for each Web transaction. This information must be maintained in case a customer requires a refund for an order. To request the credit card number you used for a particular order, you may click Contact Us, telephone us at 1-800-489-4860, or write to us at Positively Awarding, 115 Brighton Park Blvd, Frankfort KY 40601. Upon verifying the identity of the requester, Positively Awarding will mail the credit card information to the credit card billing address on file, regardless of the medium used to submit the request. Positively Awarding treats credit card information very carefully and will take reasonable precautions to verify the identity of the requester before sending this information. How is my information protected? We use Secure Socket Layer software (SSL) that protects your information whenever you place an order or access your account. The SSL encrypts all data you provide before it is sent to us. We also provide a variety of safeguards to ensure that no unauthorized person is allowed access to your data once you have provided it to us.